Who we are
Our website address is: https://www.upswing.com.au.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.\
We are committed to safeguarding the privacy of people using our website.
- We do not trade or sell any information that is collected.
- We ensure the third party tools we use have strict privacy and security standards.
- Cookies are used on this site for user-specific reporting.
If you do not wish to provide personal information to us, then you do not have to do so, however, it may affect your use of this Site or any products and services offered on it.
Collection and use of personal information
The type of personal information we collect may include:
- contact information, including phone number and email address;
- other information relevant to client marketing; and
- any other information requested on this Site or otherwise required by us or provided by you.
As with most online businesses, we may log information about your access and use of our Site, through the use of Internet cookies and your communications with our Site. This includes the type of browser you are using, the type of operating system you are using and the different pages you visit on our Site.
We collect and use personal information for the following purposes:
- to provide information, products and services to you;
- to respond to your queries for advice and services;
- to better understand your needs, enabling us to improve our products and services;
- for internal record keeping;
- to circulate emails about our services and other information which we think you may find interesting;
- to customise the Site according to your interests; and
- to customise documents according to your needs.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Disclosure of personal information
We do not disclose, trade or sell any personal information that is collected.
Access to, correction or deletion of personal information
Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988.
Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.
Deletion: You may request that details of your personal information that we hold about you are deleted from our system, in certain circumstances set out in the Privacy Act 1988.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Complaints about breach
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us.
To unsubscribe from our e-mail database, or opt out of communications, please use the unsubscribe link on our e-newsletter or contact us.
For any questions or concerns regarding your privacy, please contact us.